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Volkswagen South Burlington
1030 Shelburne Road
South Burlington, VT 05403
- Sales: (888) 476-0297
- Service: (888) 361-7690
- Parts: (888) 333-6073
Customer Feedback
lhuddle,Burlington, VT
7/21/2011
I came to VW to look at a hatchback or station wagon which would provide good fuel efficiency, drive well on curvy mountain roads and in snow, be comfortable to drive, comfortable for passengers including small children and dogs, allow for easy loading sports equipment, gardening supplies, pets and baby equipment, have a sun roof, look sharp and have low maintenance. Chris gave me information to review on my first visit and followed up with a call, but there was no pressure. It wasn't needed as they have great products. Chris helped me to focus on the Jetta SportWagen TDI and I have been very pleased with it. It is fun to drive and I literally pump about half the gas that I used to pump for my VW Passat. I looked at other cars at other dealerships, but I kept coming back to the VW Jetta SportWagen. Chris answered all of my questions about the features of the car.
I came to VW to look at a hatchback or station wagon which would provide good fuel efficiency, drive well on curvy mountain roads and in snow, be comfortable to drive, comfortable for passengers including small children and dogs, allow for easy loading sports equipment, gardening supplies, pets and baby equipment, have a sun roof, look sharp and have low maintenance. Chris gave me information to review on my first visit and followed up with a call, but there was no pressure. It wasn't needed as they have great products. Chris helped me to focus on the Jetta SportWagen TDI and I have been very pleased with it. It is fun to drive and I literally pump about half the gas that I used to pump for my VW Passat. I looked at other cars at other dealerships, but I kept coming back to the VW Jetta SportWagen. Chris answered all of my questions about the features of the car.
happy Tiguan owner, Shelburne, VT
7/18/2011
It was actually fun to get a car here. Browne was low pressure, knowledgeable and patient. We were encouraged to take the vehicle for a long test drive, which ended up being the deciding factor. Overall good experience. We love our Tiguan!
It was actually fun to get a car here. Browne was low pressure, knowledgeable and patient. We were encouraged to take the vehicle for a long test drive, which ended up being the deciding factor. Overall good experience. We love our Tiguan!
Susan Landsman, Burlington, VT
7/13/2011
VW of South Burlington found exactly the car I wanted. Currently, the VW Golf, 4-door automatic is hard to come by. They managed to locate one for me with the extras I was looking for. They were nice to deal with, helpful and accommodating. The transaction was a breeze from start to finish!
VW of South Burlington found exactly the car I wanted. Currently, the VW Golf, 4-door automatic is hard to come by. They managed to locate one for me with the extras I was looking for. They were nice to deal with, helpful and accommodating. The transaction was a breeze from start to finish!
ojchart, Willsboro, NY
6/28/2011
I was very satisfied in my dealings with South Burlington VW. Chris cut through the fat and gave me a great deal on my new 2011 VW TDI SportWagen. I would certainly buy from them again and will send any friends looking for a VW or Audi to Chris O'Connell.
I was very satisfied in my dealings with South Burlington VW. Chris cut through the fat and gave me a great deal on my new 2011 VW TDI SportWagen. I would certainly buy from them again and will send any friends looking for a VW or Audi to Chris O'Connell.
vtducrider, vtducrider South Burlington, VT
6/27/2011
Chris was helpful in my recent purchase of my 2005 Touareg. I considered a few options for my next vehicle, and Chris did not try to up-sell. Instead, he listened to my needs, and recommended the perfect car. I look forward to building a trusting relationship with the dealer. Thank you.
Chris was helpful in my recent purchase of my 2005 Touareg. I considered a few options for my next vehicle, and Chris did not try to up-sell. Instead, he listened to my needs, and recommended the perfect car. I look forward to building a trusting relationship with the dealer. Thank you.
LinksterAC, Derry, NH
6/27/2011
Tom was very helpful and friendly. He approached me immediately, but not in the in-your-face, gotta-sell-it-now kind of way. It was a stress-free shopping experience, and even though I decided not to make a purchase that day, I will definitely keep South Burlington Volkswagen in mind should I finally settle on a VW.
Tom was very helpful and friendly. He approached me immediately, but not in the in-your-face, gotta-sell-it-now kind of way. It was a stress-free shopping experience, and even though I decided not to make a purchase that day, I will definitely keep South Burlington Volkswagen in mind should I finally settle on a VW.
choba07, Essex Junction, VT
6/26/2011
Went and purchased Jetta TDI. I loved Tom our salesman. He was really friendly, willing to help and answer all of the questions. He really cared about customer service and making sure we were happy with the purchase, which is hard to find now days. I would highly recommend Tom, you won't regret it!!!!!
Went and purchased Jetta TDI. I loved Tom our salesman. He was really friendly, willing to help and answer all of the questions. He really cared about customer service and making sure we were happy with the purchase, which is hard to find now days. I would highly recommend Tom, you won't regret it!!!!!
decjune, Hartland, VT
6/13/2011
My experience not only with Volkswagen of South Burlington is by far, the easiest, most pleasurable car purchase I have ever done. Last Thursday I called this dealership around 2PM having been disappointed unfortunately with a more local dealer in my neighborhood. Browne Mills spoke with me at length about my needs and fully understood I wanted a car the next day if possible.
First he made sure he had the car I desired on the lot and secured it, not having ever met me over the phone. He went far beyond any expectation of spending additional time with me on the phone /internet while enduring power outages on my end. He and the entire staff made it possible for me to drive out of there the following afternoon by 1PM.
I drove away there with the exact car I desired including my trade-in, registration of new car, and the easiest, friendliest, not pushy finance department ever. In a matter of hours I had traded in my car and drove away in the nicest car I have owned thus far... and that is coming from an Acura MDX and Audi (both new)..
Bravo for excellence in service! I highly recommend the personal care, expertise and professionalism in using this dealership. And look forward to a long relationship with them.
My experience not only with Volkswagen of South Burlington is by far, the easiest, most pleasurable car purchase I have ever done. Last Thursday I called this dealership around 2PM having been disappointed unfortunately with a more local dealer in my neighborhood. Browne Mills spoke with me at length about my needs and fully understood I wanted a car the next day if possible.
First he made sure he had the car I desired on the lot and secured it, not having ever met me over the phone. He went far beyond any expectation of spending additional time with me on the phone /internet while enduring power outages on my end. He and the entire staff made it possible for me to drive out of there the following afternoon by 1PM.
I drove away there with the exact car I desired including my trade-in, registration of new car, and the easiest, friendliest, not pushy finance department ever. In a matter of hours I had traded in my car and drove away in the nicest car I have owned thus far... and that is coming from an Acura MDX and Audi (both new)..
Bravo for excellence in service! I highly recommend the personal care, expertise and professionalism in using this dealership. And look forward to a long relationship with them.